Cookie Policy


1. What Are Cookies

Cookies are small text files placed on a user’s device by a website to enhance functionality and user experience. They allow the website to remember user preferences, track browsing behavior, and provide tailored content. This Cookie Policy outlines how cookies are used on our website in accordance with UAE regulations and international standards.


2. Types of Cookies

Our website uses several types of cookies. Essential cookies are necessary for core website functions and cannot be disabled. Performance cookies collect data about how users interact with the website to help us improve performance. Functional cookies remember user preferences and settings. Analytical cookies help us understand browsing trends. These categories are standard and comply with international cookie classification frameworks.


3. Purpose of Using Cookies

Cookies are used to improve user experience by remembering login details, saving preferences, and enhancing website navigation. They also assist in analyzing website traffic patterns to ensure reliable and efficient operation. By using cookies, we aim to provide a seamless and customized experience for users connecting with their families abroad.


4. Cookie Control

Users can manage their cookie preferences through their browser settings. Browsers typically allow users to block, delete, or restrict cookies. However, disabling certain cookies may affect website functionality and limit access to specific features. The administration encourages users to review their settings regularly to maintain control over their data.


5. Third-Party Cookies

Our website may use third-party cookies from trusted partners to support analytics, performance measurement, or content delivery. These third parties are required to comply with UAE laws and GDPR standards for data protection. Users are informed whenever third-party cookies are in operation, and their continued use of the website constitutes consent to such practices.


6. Retention of Cookies

Cookies are retained for varying periods depending on their purpose. Session cookies expire once the browser is closed, while persistent cookies remain on the user’s device until manually deleted or until their expiration period lapses. Retention periods are aligned with legitimate purposes such as analytics and service improvement.


7. How to Disable Cookies

Users may disable cookies by adjusting browser settings or by selecting the option to decline cookies when prompted by the website. Instructions for disabling cookies vary depending on the browser used. Users should be aware that disabling cookies may affect the quality of the website’s functionality.


8. Policy Updates

This Cookie Policy may be updated from time to time in accordance with regulatory changes, technological advancements, or business requirements. Updated versions will be published on the website, and the effective date will be revised accordingly. Users are encouraged to review this Cookie Policy periodically to remain informed.


🏢 FamilyLink

📍 Al Shatha Tower, Office 604, Sheikh Zayed Road, Dubai, UAE

📞 +971 4 733 2479

📧 [email protected]


29.08.2025